Windows 7 is pretty stable a week into it…here’s how I got there…

I did my upgrade last week from that abysmal Vista 64 to Windows 7 64. First I’d like to recount how long it took. For that, I will show you my tweets from last Friday night/Saturday morning.  Let me say that I started the upgrade at about 10:30 PM on Friday night:

  1. @alexbarnett was stuck in a damn loop that kept saying uninstall logitech, itunes and norton. after the 3rd tim it gave up and started
    • 11:23 PM Oct 23rd from TweetDeck in reply to alexbarnett
  2. @alexbarnett now I’m just waiting for it to do its thing
    • 11:24 PM Oct 23rd from TweetDeck in reply to alexbarnett
  3. This windows 7 Ultimate 64 upgrade is taking FOREVER…this is ridiculous
    • 11:56 PM Oct 23rd from TweetDeck
  4. 1AM and Windows 7 Ultimate 64 bit is STILL installing…brutal
    • 12:59 AM Oct 24th from TweetDeck
  5. This is why I use my mac for important things.
    • 1:02 AM Oct 24th from TweetDeck
  6. @jeffmc this may be the last PC I use. Vista 64 was a disaster. Let see if w7 cleans it up…oh btw, still installing…
    • 1:52 AM Oct 24th from TweetDeck in reply to jeffmc
  7. OK Windows 7 is up…now I have to go through and get iTunes to install…just uninstalled the logitech driver that was uninstallable for 2y
    • 2:41 AM Oct 24th from TweetDeck
  8. un-uninstallible that is
    • 2:42 AM Oct 24th from TweetDeck
  9. yay! first time I’ve been able to install itunes on the pc since the 8.00 release.thank you windows 7. now can iPod touch can be upgraded?
    • 3:06 AM Oct 24th from TweetDeck
  10. That’s been stuck with rev 1.0 software because I couldn’t install itunes after 8.00
    • 3:07 AM Oct 24th from TweetDeck
  11. O & 1 more windows 7 test. The driver & software 4 my HP allinone printer wld not install on ths PC w/ Vista (crashed). lets see
    • 3:15 AM Oct 24th from TweetDeck
  12. Printer driver up, printer software up…phew
    • 3:34 AM Oct 24th from TweetDeck
  13. The ipod touch upgrade did not go well
    • 4:22 AM Oct 24th from TweetDeck
  14. Done, everything is working now (I think). Touch, printer, itunes, windows, outlook…Yes I did sleep in between
    • 10:25 AM Oct 24th from TweetDeck

 

So I started at 10:30 PM or so, got stuck in loop that took about 10 minutes as it barfed at me that I couldn’t do the install until I uninstalled logitech, itunes and something else that escapes me now.  After the 3rd attempt to boot off the DVD, it relented (like a GPS that finally gives up when you go on a different path) and started installing.

At about 11:30 I started getting impatient.  My upgrade of Tiger to Leopard on my powerbook only took about a hour.  What was this?

At 1:00 (Tweet 4 above) it was still marking and verifying files.  Mind you my machine is a relatively healthy quad 64bit with 4 gig of ram with a 3g clock so it isn’t underpowered.

At about 2:30 Windows 7 was up.  So that was approximately 4 hours to do the upgrade.  Then the fun part started.

The first thing I needed to know was if I could uninstall software.  Yes, uninstall on my vista 64 bit machine did not work.  I couldn’t take anything off.  It’d tell me that I didn’t have privs.  I’d even run control panel in admin mode and it’d still barf on me.  Drove me nuts.  First to go was logitech for the camera that never worked on this machine (even with the 64 bit driver).  Whap.   then I uninstalled something else can’t remember what now.  Then the real test came.   iTunes.

For over a year I could not upgrade itunes on vista 64 even with the apple vista 64 version of itunes. it would bomb during install and tell me that the windows installer wasn’t installed correctly.  Really?  so since my wife’s ipod touch and my apple TV were primarily used to connect to this machine, I couldn’t take advantage of new functionality (or even download new versions of the ipod touch firmware) because I couldn’t get to itunes 8.02  OR itunes 9.0

So I took a chance there.  I brought up itunes and then asked it to look for an upgrade.  Several minutes later, itunes was up.  YAY!  So at 3:00 I could have stopped and left work till another time…but there was real crime…no not the touch upgrade (which in my sleep deprived mode I was still willing to skip till the morning).  No, we bought a printer last year, an HP 5550c all in one.  But we could not install the drivers or the HP software.  It’d bomb 3/4ths of the way through the install and tell us to try again.  This seemed to be a manifestation of the itunes install issue.  In frustration we figured out how to use the windows photo viewer to do scans and installed the printer driver by hand to get printing working.  But I needed to know.  So I went to the HP site and got the Windows 7 software for this class of printer and Voi La! it installed.  yay…(tweet 12)

Now at this point I could have given up, but I figured since I was up, and I wouldn’t get this much concentrated time ever again, I started to do the iPod touch upgrade.  I paid apple 5 buck for the 3.0 software and hooked up the ipod, it backed itself up and then it started to upgrade.  About 4:00am the upgrade crashed.  Now the ipod touch was stuck looking for something to connect to and would not come up.  The software was wiped out.   I went to the apple site, hit the power and menu buttons simultaneously, cursed in colorful language, ascribed the situation to the scatological nature of all the connected  technologies and their famous steve’s and bill’s…and then I remembered that my macbook was at the other end of the desk.

“Aha!” I said to myself.  ”I can to reinstall the old software from my mac, and then reattach it to windows and have it wipe it out…maybe that’d work”

So as I was doing this, about 4:10 am or so, my wife comes downstairs and says “What are you doing? Are you crazy?”   I said, “Look, with my schedule, this is the only way I’d get all this done.  When am i going to have 7 hours of concentrated time to do this?” So she grumbled and went back upstairs.  So I did hook the touch to my mac, put the the 2.2 software back on.  Then I attached it to the windows machine.  The windows machine would make the USB device connected sound, then nada.  I was almost beside myself at this point.  I grabbed the can with the remains of my second diet coke of the evening/morning and said “Damn windows pos…I’ll reboot it.”   So I did a restart of windows (which of course wouldn’t go down on its own, so I finally succumbed holding the power button down for 10 seconds).  I then hooked up the ipod touch, doink sound, itunes came up, recognized that this was a wiped out version of the ipod touch and asked me if I wanted to reinstall my wife’s profile.  YES DAMMIT

So it did, then it reminded me that there was new software needing to be installed for the touch…did I want to do that?  YES DAMMIT

and then it installed. When it reinstalled it shut down all the sync settings for everything…so now I had to figure out what the touch’s sync settings were which took about 10 minutes and several syncs of calendars and music and podcasts et cetera till I got it right and didn’t overflow the 8G of memory.

And at 5:00am I was done.  I was going to tweet that I was done.  In fact the last tweet at 10 am (tweet 14), was actually what I had typed in on tweetdeck on my mac and forgot to hit return.

So the whole thing (remember an upgrade isn’t just installing the OS it is making sure that your machine and all peripherals are functional) too 7hours.

There’s my story…

4A’s analysis of a marketing failure: Microsoft Zune

So I wrote this paper for my marketing management class.  Since this is my first marketing class, you’ll forgive my newbie look at a product.  But I thought it was a fun paper to write, so I’m sharing it.   Normally marketing talks about the 4P’s, our class has been studying the downstream affects of the 4P’s in the form of the 4A’s  (affordability,acceptibility,accessibility,awareness)…using them as a metric of success.   Note, that a similar paper was written in the class about the AppleTV and a host of other products (not all high tech).  So I’m not picking on Microsoft.  In fact if I were to rate the device on technology, it’s pretty good.  But from a marketing perspective…well…read on:

What is a Zune?

Microsoft Zune was a constellation of products and services created as a beachhead in the market for digital entertainment previously and still dominated by iTunes and the iPod by Apple.  With Zune, Microsoft has attempted to win some market share from Apple by creating an integrated handheld, PC and Web ecosystem.   As their current product webpage1 says, “Zune is everywhere you are”.

Microsoft has made several attempts to provide media playing software for streaming through their PC channels, but has had limited success.  Their products have been sleek and usually quite excellent from a technology point of view.  However they have had several resets over the years and have not made significant traction.  Their history of software for handheld products based on the Windows CE operating system and successfully became an alternative to the original non-phone Palm handheld devices.  With the popularity of the Rimm Blackberry handheld and later the iPhone, simple handhelds became obsolete.

Zune was announced in September 2006 to much fanfare2.  The product was released on November 14th, 2006.  The battle for digital entertainment was joined.  The initial Zune 30 handheld was a brick-like device not dissimilar to the original iPod.  It had some innovative sharing features hitherto unavailable on any other handheld players.  It came in 3 colors, Black, White and Brown.  This was coincident with the release of the LG “Chocolate” Phone, and that 3rd color seemed like a direct response to a perceived opportunity (or threat) from the phone market.

However, by early December 2006, the buzz had worn off as a result of decisions and adoption issues overlooked by Microsoft.   Within a day of the November 14th announcement, it was discovered that the Zune was incompatible with music that was already on users Vista machines.6 On December 2nd, analysts were pointing out that the holiday sales of the new “need to have” device were off to a slow start and that the device was not necessarily targeted correctly.7 By Mid-December 2007, even Microsoft was backtracking on the Zune plan by pointing out the Zune was a “1.0” product and that this slowness in adoption was expected.  Finally in February 2007, Microsoft’s executive in charge of the Zune, Bryan Lee, announced he was leaving to “pursue personal interest”. 9

Microsoft continued to upgrade the Zune ecosystem with new products and services, and in 2009 announced the Zune HD.  The Zune HD again has technologies that the iPod and iTunes do not have such as handheld HD video playback, music rentals and a subscription service.  The new model is sleeker than the original Zune 30 but now is competing against the iPhone and iPod Touch twin juggernaut.

4A’s Analysis: Target Market in 2006

It appears that Microsoft’s initial target was users who wanted to share music. “The idea is to legitimize peer-to-peer sharing in a healthy way that works for everybody,” said J. Allard, a Microsoft vice president in charge of the Zune product line.3 Prior to the introduction of the iPhone and iPod touch, music sharing was an affair of conversion and transport via other media (thumb drives, CD’s, email for example).  In this sense, Microsoft was appealing to what appeared to be a legitimate market gap.  In order to get around this, Microsoft allowed songs to be transferred wirelessly between Zunes that were within 30 feet of each other.5

The other market that Microsoft was appealing to was the broader digital music market, which in 2006 also included Sony, Amazon, Creative and Wal-Mart in various forms.  These vendors had a hodgepodge of services and allied devices that they tried to knit into their branded coherent offerings.  Microsoft, with the Zune 30 and Zune Marketplace seemed to trying to show that it could provide and end-to-end experience matching the closed system of Apple rather than the device agnostic experience that the other vendors attempted.

4A’s Analysis: Awareness

Everyone knows who Microsoft is.  I wrote this paper on my Apple MacBook Pro using Microsoft Word.  Ninety percent of the computers used in the world run one of Microsoft’s operating systems.  Brand awareness as a company through its various product lines in 2006 was not and in 2009 is not a problem for Microsoft.   However, the specific product awareness of the Zune product set has had some issues.  As a Christian Science Monitor article points out, “The online community that determines what’s hot and what’s not has turned on the Zune in a particularly vicious fashion. The Zune has been savaged in two popular videos uploaded to YouTube (the audience that Zune really wants to capture). In one of them, late night talk-show host Craig Ferguson wisecracks, “It has all the features of the iPod, only it’s not as good, and it’s five years too late.””10

Even the name, unique as it is, is cause for derision and will drag down psychological acceptance.  In an article titled “A guide to help you stop talking like such a Zune” in Advertising Age 15 which poked fun at a range of different products, Simon Dumenco, creates a new metaphor using his definition of Zune:

ZUNE: Microsoft’s new music player. Also [slang]: a poseur; a wannabe.  Usage:  “Dude, you look like such a Zune in that shirt.”

Given that kind of notoriety, the public would probably be very aware that Microsoft has an MP3 player.  The public might also know to avoid it.  In general, people understand MP3 players, and most people that have one, if handed a Zune, would probably understand its features.  Given the derogatory nature of the coverage, they might not actually care.

In a twist of good news for the product, the iPod carrying president-elect Obama, was seen using a Zune during a workout.  Within a day of that news being broken, the website that reported it crashed due to the amount of traffic.14 People know about the Zune for good or ill.

My Awareness Rating: 90%

4A’s Analysis:  Acceptability

Psychological acceptability (product differentiation, cool factor, association with groups and personalities and personalization) and functional acceptability (does it have the features people need) are interesting areas to analyze for this product.  People want to feel cool and accepted.  Given the jokes made at the expense of the name Zune, there is little cachet in owning one.  Microsoft has recently tried to update the line and make it less brick-like with the Zune HD, adding HD radio and other neat features.13 However, features and a nice shell are probably not going to be enough to rescue it from 3 years of derision.  Personally, I think that the name “Zune” sounds like someone snoring.

On the Functional side of acceptability, Microsoft did come up with an innovative feature with respect to peer-to-peer music sharing.  The issue with this functionality is that it requires somebody else with a Zune to be within 30 feet in order to share the music.  Given the slow rollout of Zune’s in 2006 and beyond, this feature is probably not used much.  Microsoft did make sure that 3rd Party accessories became available coincident with the release. Belkin, which has made accessories for computer and handheld electronic devices for years, released a series of add-ons on November 6, 2006.17 As add-ons, cases and doo-dad are expected with these devices, it would have been controversial if they had not done this.

However, upon release Microsoft made a serious mistake in the rollout by making it impossible for Vista users to move their music libraries to the Zune device because their new Operating System, arguably the software behemoths most highly anticipated product launch in years, did not support the Zune.6 This was a PR disaster.  People had just recently migrated their existing machines to Vista or bought new hardware and migrated their music libraries only to find out that their new Zune could only talk to their old machines.   And even for those luddites (like me) who did not move their computers to Vista immediately, installing the software was apparently maddening.  Andy Ihnatko, of the Chicago Sun-Times, described the experience as “about as pleasant as having an air bag deploy in your face.”10

My Acceptability Rating: 30%

4A’s Analysis: Affordability

The initial pricing of the Zune was in the range of the nearly ubiquitous iPod.  The initial price of the device was $249 and would not be a barrier to entry.  Microsoft also created an innovative music rental service for $14.99 a month which was comparable with another device agnostic service called Rhapsody from Real Networks.4 Fifteen dollars a month, on top of the $249 would make the device have a first year cost of $428 and then $180 a year subsequently.  This might be affordable from a economic viewpoint.  People will pay $180 a year for satellite radio service, essentially renting the right to listen.  On the other hand, even XM and Sirius had to merge to stay economically viable.

From a psychological affordability perspective, renting the right to play music does not have the same following that renting a movie from Netflix or ITunes has.  People are used to renting a video and renting something that you’ll play once or twice because it is a concept that is familiar, and the media now is more convenient.  People have always owned their music libraries so this model would make the device psychologically unaffordable even if economically acceptable.  Why pay for music I can rip from a CD that I borrow from the library or a friend?  My suspicion is that this feature is underutilized.

My affordability rating: 75%

4A’s Analysis: Accessibility

The Microsoft Zune was immediately and conveniently accessible to consumers on Microsoft’s own website, Amazon.com and in major electronic stores.  Within days, Amazon was able to give product ratings for Zune, and the black Zune 30 reached 22nd on Amazon’s product list.7 The software behemoth and partners (like Belkin) ready to help users customize, you could get a Zune everywhere.  And with all the initial problems that were reported with the Zune, it was highly likely with the slow start you could still get one.

My accessbility rating: 100%

4A’s Analysis:  MVC

Awareness   *

Affordability

* Acceptibility  *

Accessibility

=

MVC

90%

75%

30%

100%

=

20%

Twenty percent MVC is really a tough place for a device from the largest software company in the world.  Technologically the product has features, but the sales of Zunes during the period from its introduction in November of 2006 through January 2009 reached around 3 million.19 Throughout Microsoft’s annual reports, there is mention of Zune the product, and revenues of the Entertainment and Device division, but there is no mention of Zune unit sales as a number.  During the same reporting period, in their 10-K, Apple reported sales of ipods which are highlighted in yellow below:

iphone


Consider those numbers for a moment: 3,000,000 Zune devices vs. 106,000,000 iPod’s and 13,000,000 iPhones!  Two orders of magnitude difference in the number of handheld devices that can connect to the iTunes store full of digital media and games.  Microsoft may have eaten away at smaller players in this market (Creative, Sony and the like), but they had no effect on Apple and the iPod/iPhone ecosystem.

In January 2009, Microsoft reported a 54% drop in sales of Zunes and many hailed this as the death of the Zune handheld.12 Microsoft, like any good product company, came back with a new Zune in the form of the Zune HD in September of 2009, again trying to defeat Apple marketing with product features.  It is too Zune to say what the result will be.

4A’s Analysis: Recommendations

It would be easy to say that Microsoft should admit defeat and back off.  However, the Zune Marketplace and associated web properties are shared with the Xbox device and there is some potential there to continue attempting to create a Microsoft branded entertainment ecosystem.  Whether this would be profitable is suspect, but I would not recommend to Microsoft, whose financial pockets are deep, to abandon this small beachhead in the handheld entertainment space.  It should continue to promote an integrated Zune marketplace from Computer to Xbox to Handheld.  At the moment, Apple has no product equivalent to the Xbox (the closest rival being the AppleTV which is a poor cousin to an iPod attached to one’s entertainment center).* Also canning the line would be a terrible message to the few loyal customers they have.

Microsoft should consider renaming the product line.  The name, Zune, is so tied to jokes and derision and coming up with a new name for the whole ecosystem might help relaunch the product set.   With the integration of the Xbox into the Zune marketplace (the ability to download videos and music to the Xbox attached to a home theater system) Microsoft might be able to take over the living room and extend the living room out to any place (in your hand).  The newest set of features on the Zune HD, which include an e-reader, HD video, HD radio, games and several other excellent enhancements, could be re-positioned as an Xbox lite and eradicate the Zune-ness of the product.   The messaging:  Take your Xbox with you.   This would definitely increase psychological acceptability to those who have made investments in the Xbox and raise the Acceptability of the product to 75% or higher and could raise the MVC to 51% at a minimum.


*Full disclosure, I have an AppleTV and love it.  Apple has yet to put its marketing prowess behind the AppleTV calling it a “Hobby”.   In fact that’s pretty much how I use it, as a hobby.

Citations

  1. Description of Zune products on MS website:  http://www.zune.net/en-us/products/default.htm
  2. Endgadget, Paul Miller, Sept 14, 2006 “Microsoft launches the Zune”: http://www.engadget.com/2006/09/14/microsoft-launches-the-zune/
  3. Linn, Allison. ”TECHNOLOGY; IPod rival aims for easy sharing. “ The Houston Chronicle (Houston, TX).  (Sept 15, 2006): 3. General Business File ASAP. Gale. Bentley College-Solomon R Baker Lib.. 27 Sept. 2009  <http://find.galegroup.com/gps/start.do?prodId=IPS>
  4. Microsoft sets Zune price at $249.99. “ Europe Intelligence Wire.  (Sept 29, 2006): NA. General Business File ASAP. Gale. Bentley College-Solomon R Baker Lib.. 27 Sept. 2009 <http://find.galegroup.com/gps/start.do?prodId=IPS>.
  5. U. Wisconsin: COMMENTARY: Microsoft & the children of Zune. “ The America’s Intelligence Wire.  (Nov 14, 2006): NA. General Business File ASAP. Gale. Bentley College-Solomon R Baker Lib.. 27 Sept. 2009 <http://find.galegroup.com/gps/start.do?prodId=IPS>.
  6. Microsoft’s Zune hits a compatibility sour note. “ Evening Standard (London).  (Nov 15, 2006): NA. General Business File ASAP. Gale. Bentley College-Solomon R Baker Lib.. 27 Sept. 2009  <http://find.galegroup.com/gps/start.do?prodId=IPS>.
  7. Zune off to slow start. “ The Online Reporter.  519 (Dec 2, 2006): 13(1). General Business File ASAP. Gale. Bentley College-Solomon R Baker Lib.. 27 Sept. 2009 <http://find.galegroup.com/gps/start.do?prodId=IPS>.
  8. MICROSOFT DEFENDS POOR ZUNE SALES. “ World Entertainment News Network.  (Dec 11, 2006): NA. General Business File ASAP. Gale. Bentley College-Solomon R Baker Lib.. 27 Sept. 2009  <http://find.galegroup.com/gps/start.do?prodId=IPS>.
  9. Microsoft executive overseeing Zune will depart. “ The America’s Intelligence Wire.  (Feb 1, 2007): NA. General Business File ASAP. Gale. Bentley College-Solomon R Baker Lib.. 27 Sept. 2009  <http://find.galegroup.com/gps/start.do?prodId=IPS>.
  10. Microsoft’s muscle hasn’t helped Zune. “ The Christian Science Monitor.  (Nov 29, 2006): 17. General Reference Center. Gale. Bentley College-Solomon R Baker Lib.. 27 Sept. 2009 <http://find.galegroup.com/gps/start.do?prodId=IPS>.
  11. Microsoft Unveils Device Customization via New Zune Originals Store, New Zune Players Available Tomorrow. “ PR Newswire.  (Nov 12, 2007): NA. General Reference Center. Gale. Bentley College-Solomon R Baker Lib.. 28 Sept. 2009  <http://find.galegroup.com/gps/start.do?prodId=IPS>.
  12. Zune sinking with cement shoes.(PRODUCT WATCH). .” The Online Reporter.  622 (Feb 6, 2009): 19(2). General Business File ASAP. Gale. Bentley College-Solomon R Baker Lib.. 28 Sept. 2009  <http://find.galegroup.com/gps/start.do?prodId=IPS>.
  13. Zune HD price in very leaky ships.(MOBILE INTERNET DEVICES). .” The Online Reporter.  648 (August 14, 2009): 14(1). General Business File ASAP. Gale. Bentley College-Solomon R Baker Lib.. 28 Sept. 2009  <http://find.galegroup.com/gps/start.do?prodId=IPS>.
  14. Obama’s Zune story crashes news site. “ UPI NewsTrack.  (Dec 5, 2008): NA. General Business File ASAP. Gale. Bentley College-Solomon R Baker Lib.. 28 Sept. 2009 <http://find.galegroup.com/gps/start.do?prodId=IPS>.
  15. Dumenco, Simon. “A guide to help you stop talking like such a Zune.”  Advertising Age 78.2 (08 Jan. 2007): 25-25. Communication & Mass Media Complete.  EBSCO. Bentley College-Solomon R Baker Lib.. 22 Sep. 2009 http://search.ebscohost.com/login.aspx?direct=true&db=ufh&AN=23659313&site=ehost-live
  16. Technology: Newly asked questions: Why is Microsoft so bad at brand names for its products?(Guardian Technology Pages). .” The Guardian (London, England).  (August 2, 2007): 2. General Business File ASAP. Gale. Bentley College-Solomon R Baker Lib.. 28 Sept. 2009 <http://find.galegroup.com/gps/start.do?prodId=IPS>
  17. Belkin Introduces New Accessories for Zune(TM). “ Business Wire.  (Nov 6, 2006): NA. PROMT. Gale. Bentley College-Solomon R Baker Lib.. 27 Sept. 2009  <http://find.galegroup.com/gps/start.do?prodId=IPS>.
  18. Apple (AAPL) 2008 10K – Thomson Financial – Bentley College-Solomon R Baker Lib..  01 Oct. 2009 http://research.thomsonib.com.ezp.bentley.edu/gaportal/ga.asp
  19. Jenna Wortham.  “Year-end glitch sends Zune crashing into ‘09. ” International Herald Tribune  2  Jan. 2009, ProQuest Newsstand, ProQuest. Web.  1 Oct. 2009.

Apple Time Capsule

So as I tweeted tonight, I received my 1TB Apple Time Capsule today and installed it to replace my aging Linksys router and to capture my dream of having a network disk mounted that all my machines could use (and maybe do some backups).  The real reason is that I need to back up all my important data on my Windows vista 64 bit machine that is just not cutting it.  Vista sucks and I have a W7 disk waiting, but I do NOT trust that microsoft with not destroy something (no matter what Walt Mossberg and Steve Ballmer say).  So I have a 24 hour backup going on to get 226G of important information copied to the time capsule and then I will feel safe to do the upgrade.  Why am I doing this?  Well Vista 64 sucks and my wife has an iPod touch that I cannot upgrade to the latest OS because windows vista is so screwed that I can’t upgrade iTunes (trust me I’ve done everyting including a bare metal install of iTunes…I’ve followed every web suggestion to play with the registry and msconfig, I’m done going down that path)

So rather than do the CNet thing and show how I opened the box, I’m going to cut to the chase.

    1. The software loaded flawlessly on my mac
    2. I set up the Time Capsule as both a disk and as a router
    3. I set up both a regular network as well as a guest network, both wpa2 et cetera et cetera
    4. My macbook pro connected to it.
    5. I went to connect my old powerbook (running osx) and it would NOT connect.
    6. I noticed that I had lost my connection on my macbook, and tried to reconnect to no avail (including the airport software that I just used to configure the device.  its scan button did NOTHING.
    7. I could not get the airport utility to see the time capsule anymore.
    8. My wired connection through it was working (my pc is wired to the router)
    9. In frustration I hit the reset button on the time capsule and saw that I was again able to see the time capsule on my macbook
    10. I reset all the stuff I did from steps 2-5 again and again all my machines got dropped.
    11. at this point I was so frustrated that even the reset again and did it again
    12. In desperation I connected my macbook pro to the “guest” network.  voi la a connection.
    13. I then asked to connect to the primary network…voi la again a connection
    14. did the same thing on my powerbook
    15. did the same thing on my G1
    16. did the same thing on my wife’s macbook
    17. What do I mean the same?  I connected to the guest network first then the private network
    18. Being the engineer, I reset the time capsule again, and re-setup the whole thing again and go the same results.
    19. Then I reset the time capsule and set up everything EXCEPT the guest network.
    20. Now everything connected to the private network first time…all 6 wireless devices.  No connection timeouts, nothing went wrong.

Being an Apple promoter, more technical than the average consumer, and persistent because of both an engineering background and Armenian DNA, I kept with it.  My conclusion?

Apple, you blew it with this device.    The fact that it not only dropped all the ancillary devices but the macbookpro with the airport software installed…

Well anyway, its up, i’m backing up my PC onto it AND I’m about to install windows 7-64 on my PC (probably tomorrow night at this point).  I’ve forwent the guest network for now since it just seems to complicate things.

It’s working and doing most of what I expected (including the dual band network for my apple TV to connect to) So I guess I’ll keep it.

Famous and Self-Abuse…

I’m reading Stephen King’s On Writing: A Memoir on the Craft on my Kindle.  I thought it appropriate since I’m trying to be a writer, why not get advice from arguably the most successful fiction writer of the last 30 years.   Now mind you I didn’t say the best, I just said most successful.  Truly, he is the Mark Twain of our generation, more on the fear side anyway.  Anyway, I’m about one-third of the way through the book and I just spent that 3rd learning about how poor he was, how much people in Maine smoke and drink, and how he became famous during a time he engaged in serious substance abuse.

I’ll admit, on those late nights 3 years ago when I wrote my book I sometimes had a glass of wine or a scotch on the rocks but to read his story, he doesn’t even remember writing Cujo.  Damn!

The reason I thought of this was that he finally started to get to the craft of writing about this third of the way through the book.  I was wondering if he was going to tell me at all.   Then my mind wandered to Michael Jackson and Oprah and Jim Morrison and CSN and Ringo and Barbara Bach and I started thinking:  Are there any famous people who don’t have a sordid or pitiful past?  Is it a pre-requisite to notoriety to engage in self destructive behavior, or live a lie for many years?

I wonder.  I’m also simultaneously reading a biography on Andrew Carnegie.  It’s fascinating also.  He was close to the richest and close to the most famous person at the close of the 19th Century.  But his story doesn’t sound the same.   I don’t know.

Hemingway is another notorious drinker.   What is it?

So as I sit here reading about these guys, looking for inspiration to write, sometimes play my guitar, do this and that and maybe school…I wonder, are they all so exceptional that they (unlike lots of other people who fail miserably) rose above their self-abuse, their sordid past…or was that past necessary for them to have nothing to lose so they could excel (aka not care about failure).

Just sitting here philosophizing…

Google Wave…WHY?

OK so I got my precious invitation to Google Wave and I went in, and started experimenting.  There’s some cool stuff in there.  It seems like a mashup of Friendfeed, Utterli and IM, with a sort of email feel to it.

My best description of what it feels like to use it is, if you ever watched that show “The Woodwright’s Shop” on PBS with Roy Underhill, with no power tools and all those chisels and planes and saws and the big workbench…all tools sitting there in one shop looking for a job to do.    Roy would appear with his little toolbox and build a barrel using the oddest plane to shape the boards into a curve…or a hand cut dovetails.   But without him, those tools are just sitting there looking for a purpose.

I just don’t get it.  I can use it.  I could see whipping up some widget for fun for it.   But I don’t know the answer to the following question:

WHY?

Obama gets the Nobel Peace Prize? Give me a break!

First off, I can say this because

  • I voted for him
  • I have a right to free expression
  • I have to laugh

So lets get this straight.  Nominations were due on Jan 30, 10 days after the inauguration…so singlehandedly without most of his transition done, in 10 days Barack Obama changed the world peace situation.   What did he do wave his wand?

The Nobel Peace prize has been won by significant people AFTER they did something significant to change world peace…like Begin and Sadat, like Mandela, Martin Luther King, et cetera et cetera…Heck Mahatma Gandhi DIDN’T GET ONE!…it makes no sense to award one to a newly elected leader just for showing up and warming the chair!

What’s next?

  • Obama wins an Oscar for his inaugural address?
  • Obama gets the Baldridge award for running and efficient Campaign?
  • Obama wins the congressional Medal of Honor because a some congressman noticed we had 1 extra in the drawer for 2009?
  • Obama wins the Charlie’s Angels award for best imitiation of John Forsythe saying “Bosley”
  • Obama awards himself the Presidential Medal of Freedom, because, well, he can?
  • Obama wins the Silvio Berlousconi award for best swooning attitude?
  • Obama wins on the Price is Right (except he had to play from the Oval Office)?
  • Pope to issue an encyclical that called “Barack Obama est valde , es vos?”
  • Barack Obama is awarded Stigmata by God for his service to humanity.

I like the guy.  I don’t agree with everything he’s doing, but he’s ok.  But that doesn’t mean I give him a medal for just showing up!

Amazon to sell kindle globally!

This is freakin’ awesome!  Those who have been following my blog posts and tweets know that my book, Urtaru, has a sort of international edge to it.  I’m hoping that the new markets that are being opened up!

A reuters article outlines it very well.  but on the amazon splash screen they have a long letter to customers about the new plan.

Can you tell that I’m excited.  If you don’t know what I’m talking about visit my book site

Apollo 13

Rented Apollo 13 this evening on my Apple TV in HD.  Great movie.  This is my 2nd time seeing it.  It conjures all kinds of emotions in me.  I was only 6 when the events recounted in it happened and barely remember it.  However I read Gene Kranz book “Failure Is Not An Option” a few years ago, and I think about it a lot now.

A couple of years ago, we went to Niagara falls.  On the way back across the border on the US side, about 2 blocks up and a right turn is an Aerospace museum.  We decided that on our way to Cooperstown to the Baseball HOF that we’d stop in this little museum.  The engineer in me was interested.

It was a wonderful place.  There was an exposition of that some guy donated of all the model airplanes he had ever built.  There were flight simulator setups for the kids to try.  There was a minature V-tol vehicle and with a couple of buttons you could change the engines from copter mode to jet.  There was a small crop duster helicopter you could sit in.  There was a Howard Hughes Spruce plane being refurbished in the hugest woodshop I had ever seen. It was like “The Woodright shop” on steroids.

There was a huge parachute and you could sit beneath it on vintage WWII airplane seats and watch Michael York in the Battle of Britain.

Anyway, why was this museum here?  Well, upstate NY was home to several companies that built airplanes or their parts.  Bell, Wright and several others were based there.  As you walked through the halls you could see pictures of planes and actual engines from these planes in cases.  And when you got to the back of the museum, just to the right of the 14000 model airplanes, there was a short hall of fame setup for engineers and test pilots of upstate New York.

Many people who have gone to Cooperstown (which I hadn’t gotten to yet that day) have mentioned that the Hall where the plaques of all the members of the Hall of Fame is awe inspiring.  And I have to admit that later that day, seeing the plaques of Ruth, Cool Papa Bell, Satchel Page, Tom Seaver et cetera was very moving.  However, walking through this area in the back of a museum that I had decided to visit on a lark, inspired something deeper down in me. On several 1 foot wide floor to ceiling panels set up in a sort of louvered window fashion which you could walk through were pictures of men with buzz cuts and pocket protectors.  Some of them, just the face, others looking up from their desks, others next to their planes.  Maybe a 100 year span of pictures. But they were all engineers.  Walking through those pictures was electric for me.   I was never a baseball player (yes I played, but I was never very good) so I looked at Babe Ruth as a fan of baseball.  However walking through the pictures of those guys who built planes, engines, flight computers, software, or were test pilots…well…whatever, you get the picture.

So tonight while watching Gene Kranz tell people, “Gentlemen, I want you all to forget the flight plan, from this moment on we are improvising on a new mission” just go to me all over again.  It’s probably only second to the scene in Lord of the Rings where Gandalf confronts the Balrog and say “YOU SHALL NOT PASS!” in taking the breath out of my lungs.

Later when the engineer who led the team to figure out how to build the CO2 filter came running from the conference room with his square peg in a round hole contraption so they could read the instructions to the crew…well that’s the most extreme version of the feeling that many of us have had in our engineering lives where the deadline was approaching, there was no turning back and we had to deliver…truly the movie isn’t even close to the drama that was going on in Houston and nothing I’ve ever done reaches that, but nevertheless I can imagine.  Anyway, here’s that scene again…

Snow Leopard…

Strange,  it didn’t seem to make much of a difference.  There were some cosmetic changes (expose and stuff), I feel psychologically up to date, but I don’t feel much else.

Just installed Snow Leopard

Will report more later…really interested in the quicktime editing and exchange 2007 connection…

R.I.P. Ted

People who know my political inclinations know that Ted Kennedy and I would have been on opposite sides of the see-saw. I never expressed much love for him mostly because of in my old liberal days (before I could vote) I held it against him that he tried to get the nomination from Carter in 1980.  And it was simple for me, at 16, to moralize that Chappaquiddik was enough a reason that he had no business running for president or stand in the senate.  (Hey I went to an all guys Catholic Prep School…we had real political discussions at lunch, we read the New York Times and Wall Street Journal during free periods).

Anyway back to Ted.  I was never a fan.  But the one thing I could say about Ted Kennedy was that even though I disagreed with him mostly, I always knew where he was going to come down on an issue.  I’d rather have a political disagreement with someone who was consistent than, lets say,  John Kerry  who could do 3 double back flips by the time he came down on both sides of an issue.

Anyway, there was a day 10 years ago that I stopped my diatribes against Ted.  After that event I might roll my eyes or harrumpf if someone advocated a position and mentioned his name, but I wouldn’t go on a tear about Mary Jo or William Kennedy Smith.  It was a scene shown on the local news live where Ted was on the boat as they pulled up the bodies of John Kennedy Jr. and his wife from the water.  They had just played the scene where John Jr saluted his father at the funeral, which always gets me teary-eyed.    Ted was on the boat, his white mane visible, as the bodies were moved onto the deck. He was identifying the bodies.  I turned to my wife and said, “No man should have to go through that.”   I never said anything bad about him after that.  I’d avoid his name and just say “The Democrats”.

Last year when word came that he had brain cancer, we had just started to be emotionally recovered from a friend who had died with the exact same condition.  I was pretty messed up from that and the news hit me hard.  We were at the dinner table and one of my sons made some offhand comment that teens say…something like “what’s the big deal?”  I turned to him and said, “He’s had enough tragedy already and no one deserves that.”

Tonight, I was watching a retrospective on his life on ABC.  They went through the controversies and then they once again played the JFK jr salute, Bobby in LA after getting shot, pictures of JFK Jr just before the crash and all kinds of pictures of the family.  I got teary-eyed once again.  I didn’t and still don’t agree with him on many things.   But I feel the loss.

R.I.P. Ted

Magazines on the Kindle

So, this evening I poked around the Kindle store looking at newspapers and magazines.  The newspaper subscriptions were just too dear for me.  Getting the WSJ for $15 a month when I am already paying something less than that for my online subscription seemed a bit steep (and losing my ability to tweet or digg an article was just too high a price to pay).   The Boston Globe was $10 a month.  That seemed a bit steep…I only get the Sunday Globe as it is in paper…just not enough of a draw given that I don’t read a local newspaper every day anymore.

So I looked at the Magazines.  I tried to find something that I’d read on a frequent basis.  Years ago I had a subscription to The Atlantic and let it lapse at the onset of the the Mosaic/Netscape era.  I really enjoyed the short stories and in depth articles.  I didn’t always agree with the poltical POV of the Atlantic, but I couldn’t say that the articles weren’t well researched and well written.  So I signed up for the trial subscription.

The first thing I noticed was that the navigation for the Magazine left something to be desired.  I expected a table of contents and I got a confusing table of sections that led you to the Articles, but no TOC.  It was just weird.  If they are attempting to come up with a new metaphor for navigation, its usefulness is lost on me.  And I’ll navigate my way through a lot of odd stuff.

There are a couple of Sci-Fi magazines that I may try, lets see if they allow me to navigate without scratching my head.

Oh and as an aside, flipping pages on the Kindle vs flipping pages on my wife’s iPod Touch:  The iPod Touch wins.  The touchscreen and the motion of flicking the page is much more natural than hitting the quirky buttons on the sides of the display.  Might I suggest that if you can’t make the screen a touchscreen on the Kindle, you could replace the previous and next page buttons with a touch strip just below the screen that you can move your finger across in a similar fashion to flipping a page that would match the expectation.

Anyway that’s just me.

Still loving the Kindle overall though…

Now I’ve entered the Digital Reading age…

OK so up to this point I’ve blogged and tweeted, updated my Facebook feed and hooked all my various digital incarnations together so

that I can update them all at the same time…Digital ubiquity has been achieved.  I’ve published a book, so Digital publishing was achieved.

Tonight, as Darth Vader would say, “the circle is now complete”

My birthday present was a Kindle II from my family.   And of course the first thing I loaded was…an excerpt of my book, Urtaru, available on Amazon’s Kindle service.   Being the geek,  I tried a whole mess of things first…reading the users manual on the Kindle, using the rudimentary web browser to look at my blog, but I finally got around to seeing my book on a real Kindle.   I suppose the event was equivalent to that which a writer who gets a first copy of a paper published book has when they get that first copy.  The feel that tactile feedback of hanging on to that first copy of their work wasn’t the same, but I’m a geek.   I was just psyched to download the excerpt.  And it looked beautiful.

Up to this point I always saw my book on the MacBook screen rendered by a PDF reader.   Now I saw it on the medium that it was intended to be delivered on.  I come from an emotional people so, I admit, having my own kindle, with my own book overwhelmed me emotionally.  I was on the verge of tears.  

This was a significant effort on my part.  Its 350 pages of Sci-Fi Fantasy.  It took me 20 months to write and about another year to really clean up.   I want to thank the other writers on Authonomy.com, several of my friends, and my elder son who all gave me honest feedback which I have used to get the book to the (at least) digital publishable state.

My review on the kindle itself?  Well there’s something almost Newton about it.  It’s a cool and a bit awkward. It doesn’t have a mouse or a stylus or a touchscreen.  The keyboard is a little weird but functional…

But the text is BEAUTIFUL.  Even reading websites that aren’t rendered specifically for the kindle, the text was AWESOME.

Of course this wasn’t the DX…but the size is manageable.  It fit in my hand.

As you can tell I’m very excited.  As I use it more I’ll provide more feedback but WOO HOO!

PS if you have an iPhone or a Kindle, consider at least downloading an excerpt of my book, you might be surprised.  I don’t consider myself a flunky, this was the real thing.

Congratulations Jim Rice…

As I tweeted Sunday morning, I am really happy for Jim Rice.  There was a really good article in the Boston Globe this Sunday about Rice’s career in Boston.  However my personal recollections were slightly different.  I was a born Mets fan from SW Connecticut.   I was a Yankee hater as soon as the accursed former Oakland A’s Reggie Jackson joined the Yankees. Oakland had won the ‘73 series against the Mets.  I was 9 years old.

Being a Yankee hater, and getting cable television around 1977, we suddenly were exposed to Red Sox baseball on Channel 38.  I started watching them and watched them again for most of the 1978 season.  I thought they were great.  Jim Rice was my favorite player.  The Mets really sucked around this time and watching their futile effort on WOR channel 9 and then flipping on WSBK and watching the Red Sox winning throughout the early 78 summer I had found a backup team that I could root for.  Then the 14 game lead disappeared and Bucky Dent hit that home run.  Throughout that diasterous late August, September and into October, I remember that Jim Rice was the only healthy player on the Red Sox.  Yaz was in a backbrace playing first base off and on with Boomer.  Hobson dove into the dugout and hurt his elbow.  Something was wrong with Fred Lynn, I can’t remember.  The Red Sox pitching staff was a mess and everybody was booing Don Zimmer.

Anyway, I noticed one thing about Jim Rice.  He always seemed to hit into double plays.  He really wasn’t fast up the line.  I was wondering whether my being a fan was misplaced.  Why was he always hitting into DP’s?

There was one thing about those days, the pre-steroid era, power hitters played baseball…meaning you tried to advance the runner by getting a hit.  In the subsequent era, juiced up players would swing for the fence in every situation, but back then (remember this was the era of Rod Carew and then end of Lou Brock’s career and just before Ricky Henderson’s started) swinging away was something that the manager called…which meant that Rice would walk up to the plate and try to advance the runner.  There’s an inherent risk in having a slower guy hit the ball hard with the infield playing double play depth.  The tag on Rice was that he hit a lot of home runs…with no one on base.  Inherently this comment shows some misunderstanding of the dominant form of the game at the time.  Only Reggie Jackson, with the short right field in Yankee stadium would always swing away.  And even when allowed to swing away Rice was hitting right handed in Fenway, meaning that a lot of line drive (like most of Jacksons) when he pulled the ball, hit the green monster and he’d get a double.

So anyway I continued to suffer through Mets seasons and kept hoping for the Red Sox.  Then came 1986.  I was in college that Summer and we’d get USA Today at the student union at RIT so we could get the Mets stats as they pulled 20 games ahead of everyone else and kept a sizeable lead through the second half of the season by playing only .500 ball.  The Red Sox had the best pitching staff and I was Co-op-ing for DEC in the Fall in Boston.  I was in my glory.  I went to the Jimmy Fund game and watched Gary Carter win the slugging contest in a harbinger of the fall classic.  I sat in the bleachers wearing a garbage bag over my shoulders because we ended up next to a busload of mets fans IN THE FENWAY BLEACHERS.  IT was scary.  This one guy kept taunting all the Red Sox fans and people were showering him with beers.

Anyway, that season, Jim Rice was on fire.  He was on his game.  Rice had 200 hits, batted .324, and had 110 RBIs for the season.  The young Mets pitching staff was going to get creamed in a 7 game series and they did.  Rice was everywhere.  I checked my facts here and on 27 AB he batted .333, had an OBP of .455  and a sp of .444  All that means that 1/3 of at bats he got a hit and half the time he was up he got on base.    The fact that he only got 6 runs during the series was because the middle of the sox lineup couldn’t move him along when he was on base.   Of course Rice himself was late in his career and wasn’t moving as fast as he could as can be seen in this picture of him trying for home plate … now this is a slow guy but here he is throwing his body into the game.

In the article in the Globe, the writer points out that Rice was really a workhorse and played fundamental baseball.  You played hurt, you advanced the runner and you’d hit line drives.  You played every day to keep up your game.  You did what needed to be done for the team which may have meant suppressing your own stats.

The next time you run into a person who is not particularly creative or innovative but comes to work every day and and does the fundamental things that need to be done, relentlessly, think about Jim Rice.   As Rice himself put it, “my numbers haven’t changed.”  What changed was the writers of the subsequent era, themselves tainted by the theatrics of juiced players, suddenly recognized their mistake about evaluating Jim Rice all these years by Canseco, Sosa, Giambi standards…they recognized as they looked back that in that day, people came to play the game without juice, swung away when it was the right time and always attempted to advance the runner before anything else.

Handwriting analysis…my personality…hmmmmm…..

I just did a handwriting analysis on a site called real simple. By writing “she sells seashells by the seashore” I was able to come up with the following about my personality:

Your writing slants to the right: You are open to the world around you and like to socialize with other people.

Size of Your Letters is average: You are well-adjusted and adaptable.

Your loops for “l” are open: You are spontaneous and relaxed and find it easy to express yourself.

Your loops for “e” are closed (tight): You tend to be skeptical and are unswayed by emotional arguments.

Your S’s are round (not pointy at top): You are a people-pleaser and seek compromise. You avoid confrontation.

Too many opposites in this…open yet skeptical, relaxed yet avoid confrontation, easy to express myself, but I avoid confrontation…

There’s a second part to the test which tells you how to improve your handwriting.  When I wrote “A quick brown fox jumps over the lazy dog”, I had almost perfect handwriting…according to the analysis criteria.  Phew, I was worried that my cursive penmanship might cause me trouble…

Process, McDonald’s, My minimum wage job in High School

So over the last week my tuna mac & cheese casserole video got a massive number of hits.  This was due to a mention from a much more popular, eloquent (and better looking) blogger than myself, Cheryl Phillips, on her blog The Daily Blonde who, based on an interchange that started because of my Steak Armeen recipe from long ago that I reposted on Facebook that evening.  She mentioned that it sounded better than my tuna mac & cheese recipe.  (yes its a tangled web).

During that discussion Cheryl said that the Steak Armeen recipe sounded a lot better than than my tuna mac & cheese recipe.  This led to us both mentioning our past working at McDonalds in the early 80’s.  As you can see from comments to Cheryl’s blog post,  lots of people have memories of McD’s even older than mine (like the white shirt and tie days).  Of course like all blogging, there is a certain reflective if not auto-didactic element to it.  I’ve attached my portion of the conversation here since it dealt with all the processes at McDonalds in italics:

After the earthquake in Armenia in 1988, I was volunteering at Logan Airport in the TWA hangar to help load the planes with supplies. The National Guard was there to help us out and gave us “MRE”s (Meals Ready to Eat). Ooooooooo they were nnnnnnasty. Makes Tuna Mac-n-cheese feel like Chateau Briand :-)  And that conjures up memories about my days at McDonalds around 1980-1982…Anybody out remember what a 6-3 Turn-Lay is? It has to do with the pace of regular ham/cheeseburgers and big macs :-)

A 6-3 turn lay means 6 burgers, when you turned them, lay down the meat for 3 big macs. There were variations of course, 12-6,6-3, 6-6. The manager on the bin had to regulate grill production almost finger in the wind. it felt so scientific at the time.

Food waste was something special because if the manager got the pace wrong, he was also putting the tin markers on the batches of food that said which 10 minutes you had to sell or waste the burgers. bad manager if he was wasting food. Before I left there I was a “Swing Shift” manager…I got to wear a tie with m’s on it
Burgers cooked in 110 seconds. 20 seconds after laying to the sear, 40 seconds later turn, lay down the meat for the run on turn-lay, salt/pepper mixture for the flipped, dehydrated onions and 50 seconds from turn to remove onto the buns which had their own timing. Grill was at 350, buns toasted at 400 degrees, meaning that when you put the heel on the burgers to send them up to the bin, they cooked that last amount in the bun.
Back then the person on Fries also made Shakes in our store. That meant that if they weren’t good at it yet they always had 3 lines on their apron…brown, pink and white…because they’d pull the cup off the spindle too fast and they’d get nailed with shake spray (chocolate, strawberry and vanilla). :-)
This is where my discussion ended with Cheryl, but I have a few more facts that I can remember:

In our store the apple and cherry pies were cooked by the bun guy since the 3rd set of fry vats were on the bun side of the grill area.   We’d always good 8 apple pies for 4 cherry pies (the same holder was also used for hash browns at breakfast).

I used to have to calibrate all the equipment in our store…mix of carb water to syrup (3/4 oz of syrup of any flavor to 4 oz of carbonated water).  The amount of shake syrup from the pump dispenser was 1 oz (since we had only one size of shake back then).  The temperature of the grills 350 for regular burgers and big macs.  375 for Quarter Pounders.  and there was a special tool for measuring the grill temperature at 12 different points on the grill. Filet 0 Fish were cooked in their own vat at 360 degrees 5 minutes, while fries at 330 for 4.5 mins.  Chicken Nuggets were introduced in our store in early 1981,  360 for them as I remember 4 minutes.   I’d inspect the flame distributor inside of the burner for the vats and use a coat hanger to get it out every couple of seeks since the flames would wear out the fins on the distributor and you wouldn’t have  even heating of the oil in the vat.

Cooking Filet o Fish was a side effect of working in the grill.  Until Lent…on Friday’s it was NUTS!

Chopped beefsteak sandwiches had their own special spatula.  it was almost 7 inches wide and square.

We used to flaunt process by pulling 3 regular burgers at a time from the grill on the regular spatula during rushes (when we had LOTS of customers) instead of the recommended 2.  the chopped beefsteak spatula could pull off 6 at a time of you were brave and your manager didn’t catch you violating the rules.

The videos…oh my god the perfect teenagers whose teeth twinkled as they held the spatula at a 45 degree angle to the grill (and sharpened it at that angle on the special apparatus).  how to shake the salt on the fries and load them into the paper bags so that all the fries ended up orthogonal to the opening.

QSCV…Quality, Service, Value and Cleanliness.  The motto.

Oh yes I also worked breakfast.  The holdup was always the english muffins since they toasted SO SLOW.  we had the rings for the egg mcmuffins and you had the special thin spatula so that you flipped over the piece of canadian bacon…shhh we always did the flipping of canadian bacon by hand as you could flip them faster two handed.  I still crack eggs 4 in hand two at a time before I scramble them because that’s how a flaunted process in favor of speed.

The hotcakes and sausage were actually great.  The mix we had for the hotcakes and the perfect dispenser made it so easy to make 7 inch wide pancakes, that all looked identical and we used the chopped beefsteak huge spatula to flip them.

On Saturday mornings I also help the full time managers doing inventory.  I’d count everything in the store, although they relented on the butter pats even though i could count them faster than anyone in sight (and more accurately) it just wasn’t worth it.

On days where we ran out of buns or meat or containers, I’d get the special privilege of going driving to another store and getting stock that we were lacking.

Warning, to the squeamish…skip this paragraph: Now the unfortunate side to all this mirth was that this was a dangerous job.  3 incidents in 2 years that sent me to the hospital.  Once I got oil spattered on my wrist from the fry vat.  Another time I fell hand first on the grill because someone had just mopped the floor and it was slippery as I was running the grill by myself.  Another time, I was screening the grill down and someone poked me in the side as a joke and my hand slipped and I got 350 oil all over my thumb.  When I got to the emergency room, they took a pair of scissors and cut off all the dead skin from my thumb.  I can’t handle horror movies, I get too into the willing suspension of disbelief, but I can handle an emergency doctor cutting the dead skin from my thumb while I watch.  The guy who drove to the hospital fainted when he saw what they were doing of course.  Coincident with this, my manager, who was born in South Carolina, called my very accented Armenian mother to tell her that:  ”Missus Cha-ma-chin, We sent Armen to the hospital…he burned his hahd”  She of course heard “He burned his HEAD, OH MY GOD ARMEN BURNED HIS HEAD?  Carl repeated “NO NO NO Missus Cha-ma-chin…his hahd his HAHND”   She completely freaked of course.

There were other fun things, not so dangerous. I’d go up top (yes on top of the store) and change the filters on all the air conditioners.  On Tuesday’s we’d get our deliveries from the freezer truck.  You knew how to throw to a person who would barely catch but direct a 30lbs box of meat into a stack after rotating out the older stock,  If you had that job you noticed that not unlike winter cleaning the lot, that the grease from the grill was a perfect insulator.  you were never cold…and you wouldn’t wash up until after going outside.  In the summer it was the opposite…wash down before you go outside as you feel terrible.

Then there was the mornings on the weekends.  People lining up at 6:30 am for breakfast.  I had the keys to the store.  I’d go in at 6, load everything up, check if we were ready and I’d unlock the doors.   One morning, the guy who’d show up to clean the lot, Elliot, was standing out there with a hose and the brushes to clean the lot.  There was a car in the small lane parking lot to one side of the store (no drive through then…you essentially had parking lots on both sides of the store).  Anyway I saw Elliot stop and stare at a car.  Maria, who was working the register and just happened to be going out with him says, “Why did he stop?”  I looked over from the grill to that front lot and saw the rear passenger door open up on a late 70’s Ford sedan.  a head sticks out the side and the guy loses it all over the parking lot.  Elliot slumped his shoulders.  Maria laughed.  Elliot cleaned it up later and I asked him “what happened?”.   He told me that he was cleaning the outdoor tables on the side of the store and he heard someone yelling “Sam SAMM SAMMMM!!!”  and so he walked to the front lot.  that’s when he could see and hear the  guy in the back seat of the ford yelling “SAMMMMM…SAMMMM…”  His friends told him to open the door, which he did.  And he lost it all over the parking lot. In front of Elliot.  Amazingly, according to Elliot, he was able to continue to yell “SAMMMMM” throughout his regurgitation…

Both as a manager and a crew member I worked the registers.  I added very fast, and I always smiled so I was McDonalds perfect.  In our store, we didn’t have the newfangled registers with the picture of the burgers on the buttons.  We had the paper order forms and knew that 3 cheeseburgers were $1.83, 3 big macs were $2.73, a cheeseburger small soda and fries was $1.93 and if you ordered all of that you mentally broke up the order into those combinations to do the math.  Then you plugged result of the addition into the mechanical register and hit the drawer release.  I added faster that most of the guys there and probably 3/4 of the girls, so having me up front  on an infrequent basis was not a detriment to burger delivery…Some of the girls were extremely fast up front. Made most of the guys look like real idiots (sorry guys, it was the truth). I was always in awe at how fast they were.

On the other hand, only the taller girls could effectively work in the grill.  Most high school girls were 5-5′3″.   The grill was about 4 feet across and deep.  That meant that if you were on the shorter side (guy or girl), your effective reach across the grill limited your ability to move fast.  You really couldn’t reach the back of the grill.   And the in our store the toasters were on a single cart and the mac crown toaster platter was about eye height on me (I was about 5′8″ at the time.  That meant that for anyone short , the top of the toaster was above your head…and the handle to close it even higher.

I have to admit, it was quite an experience and had a great effect on me.  A lot of people have worked for McDonalds (or BK or W) over the years.  I’m sure if you combined them it was close to 10% of the current adult workforce in the US once worked at a fast food joint and has similar if not even more amazing stories than this.

Anyway I want to thank Cheryl again for the mention on her blog.

GM Chairman: He believes in “Strong Leadership”?

OK so I was listening to a GM press conference on CNBC this morning.  The CEO was updating the fact that there were going to be 4 products lines (Chevy, Buick, Caddy and GMC).  Awesome, sounds like the right mix.  Sounds like they can now focus.  He talked about the new products themselves going from 48 to 34.   More focus.  Excellent.  Really concentrating on the problem, the proposed solution, and who the key players were (dealerships, experimental marketing on EBAY, his head of PD for all GM products).  Specific examples.  Even got me fired up that maybe this was a turning point.  This is an example of a strong situational leader.

Then he turned over the mic to the Chairman.  This guy rambled on about touring the company and job losses and platitudes on how GM will return to its glory days.  Great.  But he made a statement that always gets me pissed off.  Whenever I hear someone say “I believe in Strong Leadership” I get turned inside out.

Firstly, I think everyone but anarachists believe in leadership, and most want strong leadership (unless they’re waiting for someone to crumble…then I supposed you’d want someone to be a weak leader).  We may differ on what “strong” means, but lets assume that most of us look to people in positions of leadership and we expect them to act accordingly.  I also expect the janitor to clean thoroughly and doctors to heal completely.

Secondly, the word “I” in his statement.  ”I believe in strong leadership”  He didn’t qualify it except to imply that he himself was going to be a strong leader because he “accepted” the position because he knew GM was a great company and would be. He didn’t say that the cadre of leaders he picked are all the strongest leaders in the industry or whatever.  It seemed all about him…

I truly have no idea what the hell he was talking about.  I’m not passing judgment on GM’s past present or future.  I just think that statements like “I believe in strong leadership” are wasted statements.  I’ve never heard anyone get up in a leadership position and say “I believe in weak leadership”…

When people get up and say things like that, especially starting with an “I”, I liken them to a description that I read in a biography of Teddy Roosevelt about a Speaker of the House in the late 1800’s who described long winded speakers as “strenuously exuding wind, accompanied by speech”

Sorry for my rant…I’m happy GM is out of bankruptcy and leaner and meaner.

An ancient ritual…sort of…

So we’ve been picking grape leaves off the grapeless grape vine that my father gave me shoots of many years ago.   The leaves that come off of this vine, as opposed to your standard concord grape vine, are really really tender.  Great for making dolma and yalanchi.  Those are the hot and cold versions respectively of stuffed grape leaves

Anyway so I had all these leaves that we’ve picked for the last week or two.  The thing to do is to pick them when they are about hand sized, which assures tenderness.  If they get any bigger, they will be just too big and chewy.

Once you pick them, wash them off in cold water.  If you can’t get to the boiling part yet wrap them in a paper towel and then put them in a bag in the fridge till you are ready.

When you are ready to boil to store them for later use, the easiest thing to do is to grab them in bunches of 10 and put them in the boiling water for half a minute or so, then flip the whole bunch and put the bunch on a dish.

the stems are a good way of sorting through this in bunches of 10.  as you pull the bunches of leaves from the water rotate around the plate so that you can lift them up again by the bunch of stems.

Now once you have boiled the leaves (maybe the correct word is blanche) you get some clear plastic wrap and roll up the leaves into the wrap.  When I say roll, just roll it up.

Now just take the rolled up leaves and put them in a bag like this, date the bunch and freeze them.  When you are ready to use them just pull out the number of leaves you need (they’re rolled in bunches of 10, so counting is easy) and let them thaw in the fridge.  When preparing the dolma the thawed leaves are ready to use…just cut the stems.  I’m not going to give you a stuffing recipe, that’s an area which I do not broach in the home.  I’ll roll dolma as long as someone else makes the stuffing.

I couldn’t resist…here is what I’ve written of Book 2 so far…

I present the part of book 2 that I have written so far.  about 3000 words.   I have to get to 10000 words to put it up on Authonomy to start getting reviewed there.

Remember, book 1 is published on the Amazon Kindle and the Kindle for iPhone and available for purchase today..see the link over on the right…you can read more on my website…

Urtaru II: The Judge

A Science Fiction Novel

By Armen Chakmakjian

Prologue

Dearest Adam, Crown Prince, my only and very dear son,

You are named Adam Willem.  I’ve presented to you before that that all oldest sons in our family that bear the Urtaru surname are named Adam first, and then given the name of a central figure in the father’s life as their middle name.   Your grandfather was named Pascal Adam Scintilla and he was the second son.  This was the one deviation in a long line of eponymous descendants of the great Adam Urtaru.  Your grandfather was originally named Adam Scintilla and took on the moniker “Pascal” when the Escisian monks referred to him in that manner during his youth in exile on Barabrum.

He and your grandmother named me Adam Philip-Augustus, after Philip Augustus, Emperor, known as the Righteous.   Although I never met Philip, his historical presence was palpable in our royal daily family life.  My father, the Prince Consort, revered Philip like a father, a replacement for the father he lost on Naerius.

Philip was an amazing man, as you know from your studies of the history of that time.   His ability to plan, counter-plan, predict and react to uncertainty was singular in our history.   His abilities to read a man were incredible (so I am told).  Your grandfather attempted all his life to live up to the legacy that Philip left him.   Philip’s abilities were singular, however, and although your grandfather may have emulated him, it was an inexact copy.

That being said, the Prince Consort, was a notable man in his own right.  He was utterly fearless for his own safety, but simultaneously had a protective streak for all those around him.  He had a way of gaining people’s trust immediately upon their first meeting.  Of course this was not a universal ability to gain trust.  There were legendary people to whom your grandfather was anathema.   From your studies of the history of that time, those people could be allied with him as well as his enemies.  To these few but important people, Pascal, Lord Urtaru, was inscrutable – an enigma – whose easy ways with people and whose ability to gain the immediate trust were in themselves a threat.   Two people who were of this ilk were of course Edward the Usurper, as well as your Uncle Owen’s namesake, Lt. Owen Tagget, E.B.

Edward II, from the historical material that I have been able to gather (and from the little that your grandfather was willing to share with me), was a completely unstable person, much like his own father.  He could be brilliant at military tasks, a great person to have at your side during a fight, but completely out of his element in any responsibility that had to deal with the subtlety of human behavior.   As you may also have read, Edward and your grandmother, Veronica, Empress, were married, but the marriage was annulled by Veronica in the ancient rite (by suing her family).

One other person about whom I must tell you about.  I consider him the most important person in my life, beside my parents and your mother (and you and your siblings of course).  This was the gray monk, Captain Willem Proctor, E.B., who we honored by giving you his name as your middle name.  Just as your Uncle Owen was named after the other gray monk, Owen, who saved your grandfather’s life, you received this name.

Willem was the mentor of both your father and me, and knew our similarities, differences, abilities and limitations.   He was my confidant and my teacher.  That is not to take away from your grandfather, who was a great man in his own right.  However, your grandfather was a flawed man, in my judgement.

Of course, historians will opine on whether we are the men of destiny or not.  Nevertheless, your grandfather was bigger than life given his beginnings.  I’m writing these memories of him now as my end is approaching because I want to you understand a time that is quite different than the environment you were raised in and what you may become.

Adam, I have entrusted in you the secret of my demise.  I could not explain to anyone, not even your mother the true extent of my difficulties.  If anyone had known, it would have put the whole empire in peril.   As the great Dolist father wrote in his lament:

The wicked oppress me and surround me

They have now followed me to my doorstep

They have set their eyes low to hide their intent

As a hunter seeing his prey, they lie in wait

Looking for the moment of rest or weakness

And they will pounce on me and drag me from my home

As you know, son, if the Barsifi King Maarumorti had known my secret, he would have set upon us a great set of difficulties.  The Albion King, Henry, while joined with us in the great Dolist league, and not a perfidious ally, can be considered somewhat unreliable.  His mother was an iron-willed woman who the empire could do business with.  I always felt that, as opposed to the Barsifi King who was a hardened foe waiting for an opportunity to pounce, King Henry was an ally looking for other opportunities should things go badly.

This relationship with the Albion was the special work of your grandfather and did for a time bring much stability to areas where our common interest was palpable.  To some extent, the relationship thrived only because of the Prince Consort, and not because of the others involved ever articulated their particular interests.

I’d like to recount the period from when I was about 10 years old when I joined my father on one of his missions…

Chapter 1

“Fight me Adam! Do not let up!  You must build up your strength! I will teach you later how to goad a warrior into the attack but you must first understand how they fight!” Pascal was yelling over the din in the training room.  Soldiers of all ages were training to fight hand to hand combat with swords and other simple weapons.

Adam Philip-Augustus Urtaru, Prince of Raslavon, heir to the throne was 10 years old.   He was a very smart child, appearing to be a miniature version of Pascal, Prince Consort.    The main physical distinction were the eyes.  Whereas Pascal’s eyes were hazel-gray, Apa’s (the familiar name, short for Adam Philip-Augustus) were hazel – almost green.  The physical appearance aside, temperamentally they were quite different.  Whereas Pascal was a jokester, playing with people’s words, Apa would respond plainly and earnestly to any conversation.

“Again, I can parry your every blow, don’t worry about it now.  When you are older I will worry when we do this.  Now you must fight!”

Adam swung his short sword with every ounce of his energy, he was trying to beat his father.  Off to the side, his 9 year old brother Owen watched intently.

“Apa, hit him hard.”

Adam stopped. “Can you do better?”

Owen got up.  Pascal smiled.  Owen was always ready for a test of strength, even in his diminutive stature.  Owen sized up Pascal who was at least a foot taller than him.

“I can try anyway!” and suddenly took a stroke at his father.  Pascal easily parried the blow but noted Owen’s strength. Built to fight.  Amazing.

Adam was now the age that Pascal had lost his own father.  Something clicked in Pascal on the date of his son’s 10th birthday.  Always reminiscing and brooding over his mother, he rarely thought about his father, except when told to explain his lineage.   Now his father’s memory loomed large in his passing thoughts. What would my father think?  What would my father do in this situation?

Much of this was lost on Adam, even though he was his father’s most ardent observer.   Pascal also ruminated over his son’s observant behavior because he did not remember watching his own father with such deep interest.   His father was an episodic figure in his life, almost like a book. With a book, you might read a bit, then put it down and take on other activities.  Pascal likened Adam’s reaction to him as a judge in a court rather than the reader of a book.

Owen thrust at this father again hard.  “Good move, Owen, but protect…always protect.”

“Baba you are playing with me.” Owen was getting frustrated and swinging his sword even harder.

“One day it will not be play, and you will have to hurt someone.”

“You are not getting any farther than I was.” Adam said triumphantly to taunt Owen.

“Well maybe you can lend a hand then?”

At that invitation, Adam jumped up and joined the fight against his father.  Pascal deftly parried blows from both of his children.  “Fight hard, both of you.  There will come a day where you will not be allowed to hold back!”

A crowd of training soldiers started to gather around watching the Prince Consort and the heirs fighting away.  Cheers went up at each blow the children struck that was parried.

Suddenly a blow from Owen came a bit too close to Pascal and his instinct took over.  Tangling Owen’s sword for a moment, Pascal kicked Apa aside and heaved Owen back.  Owen landed on his back and the shock gave way to crying.   Pascal was breathing heavily as the fight gave way to shock.  “Owen are you alright?”

A couple of soldiers went up to him and looked him over.

Adam looked at him from his seated position on the ground.  He had that judgmental stare on his face.  Pascal looked back at him and sighed.

“Baba, you shouldn’t have done that.”

Pascal walked over to Owen.  He checked him over and saw that he was more shocked than hurt.  “You’ll be fine.  You can’t cry your way out of a fight.”

“That’s not the point, Baba,” Adam said sternly from across the room.

“You will both need to learn.  Better now while you are safe.  Anyway, that is enough for today.”

Pascal, having been raised by the Escisian monks, did not really understand the role of a father in a pre-teenager’s education.  What he relied on was his experiences with Willem and the Escisians at the orphanage.  As this was his only frame of reference and knowing all the valuable skills that he was taught by the priest-warriors, he made a petition to the Escisian order’s central authority to have Willem assigned to the court of Empress Veronica as a teacher for the young Princes of the Empire.

The reply he received was curious:

The Escisian order is honored that the Royal family has chosen to employ one of our brothers in the education of the Princes.   It is unfortunate at this time that Captain Proctor is not available for this opportunity.   We will be sending someone in his place who is as qualified.

Pascal was taken aback by this. How do you turn down the Royal House?  Why not Willem? Pascal went to Veronica with this news.

“I can’t believe it.  They know that Willem was my tutor and is who I think is the best man for the job.  Why would they send someone else?” Pascal wondered out loud to her.

Veronica as always had feel for these situations.  “It is quite possible that Willem is busy with some other monkish duty.”

Pascal was irritated.  Over the years, his resolute patience had shown signs of breaking down.   It usually came in situations that were personal affronts rather than imperial affronts.  He could handle a whole empire sticking its thumb in his eye, but if an individual did, he’d take them to task.  “I think I will press my case with them.  Adam’s training requires the best teacher and that is Willem, I will not abide with any substitute.”

Chapter 2

“Adam, I will be going to visit the Albion on their home planet Alba.  You will accompany me,” Pascal said while running his hand through Adam’s hair with fatherly pride.

Adam looked at him in his judgmental way.  “Baba, what will I do there while you speak to the adults?”

“You will sit at my side and learn.  You have stared at me for ten years, now we will use your powers of observation as your classroom.  This is how the business of the galaxy is done, and you as heir-apparent must understand these things.”

“Of course.”  Adam replied, smiling slightly.  “But can Owen come?  I think he’d could learn too.  I’ll need his advice when I am Emperor.”

Pascal tipped his head slightly to one side. Amazing child…far beyond his age in understanding.

“Owen cannot come.  He is too young and your mother would not allow more than one heir to the throne on a trip should something occur.  This is the dilemma of our position.”

Adam understood, but he didn’t like it.  Owen was his best friend and confidant.  He knew he’d be lonely with only his father.  Pascal was always busy talking and negotiating.  To say that Adam felt neglected was a bit strong.  He knew that his father could be distracted by completing tasks.

“When will we be leaving, Baba?”

“Our departure will be in 2 weeks.  The trip will take 3 months and during that time you will be in training.  We have arranged for an Escisian monk to be with us, and I’m hoping that I can convince the order to provide Willem, my mentor, whom I trust implicitly.  He will teach you how to fight, to communicate and to pray.”

“Baba, why praying?  I already have had my religious training and I serve as an acolyte now.”

“The three topics go together.  You have learned the religious without understanding your physical self.  Knowing your limits and how to communicate correctly within the bounds of religion can make you a powerful figure.  Your namesake Philip Augustus, the Righteous, understood this.”

“You are still trying to convince me, but you haven’t told me why.”

He’s so intelligent.  I forget that my ability to win people over stops with him. Pascal grinned a little bit to one side.  “OK my small tadavor, I will tell you why.  Because in life you will be presented with situations where the choice between good and evil is not so easy to discern.  You’ll have to make a choice between supporting someone who you feel is right but you will also have responsibility.  You’ll have to fight someone or something that in any other case you might support.  And you’ll have to explain yourself to the Empire, and when you have to articulate that choice, I hope that you prayed beforehand looking for guidance.  We go nowhere without God and his righteous messenger Dol, our sacrifice.”

Adam pondered this for a second staring through his father.  “Tell me about a situation where you had to make a choice like that, Baba.”

Pascal hesitated.  His choices were not always so difficult.  The child had once again tripped him up.  He himself had not had to make that choice.  The closest choice he made that approached this was choosing to join his Barabreen comrades drilling beneath the Darjiki in the Battle of Micah.  He could have stayed above ground and fought with the monks.  Truly there was little gained in the overall battle by his joining them, except as emotional support to them.

“I have yet to have to make choose between equally distasteful options where praying would have made sense.  I predict thought that you as Emperor will have to make a choice like that.”

A week before the trip would begin, an Escisian transport arrived in Micah.  Pascal went out to greet the visitor at the spaceport.  Pascal was hoping that the Escisians would have relented but the final word had come that another monk would be assigned for the trip.  This brother was a portly fellow with a broad smile and a wisp of hair on his head.  Pascal immediately recognized him from the battle of Micah, Bre’  Sebastien.  He came off the transport, kissed the ground, said a prayer, and got up and greeted Pascal with “Tuto De Dola Nika Cor ig Des Domo!”  the motto of the Escisian order, “With the sign of Dol, conquer hearts and see God”.

Pascal responded with Eo-bun, roughly “So be it”.

The jolly monk immediately got to business.  “Your highness, the Escisian order would like to inform you that although I have been given the privilege of accompanying you on your journey and performing some initial training of the heir-apparent, I will be replaced on your arrival on Alba.”

“Really! By whom?” Pascal responded with a stern look.

The jolliness suddenly left Sebastien.  “The Escisian order is happy to inform you that Captain Proctor will be meeting you on Alba.”

Pascal was a taken aback by this.  “Why have they relented?”

“I do not have an answer to that question directly from our superiors, however I do know that Captain Proctor was either on a mission or on a sabbatical, both of which are held in secrecy in our order.”

Pascal’s demeanor changed abruptly.  “Well then Bre’, let me take you to the palace and introduce you to the royal family.  The Empress is

Book 2: starting to flesh it out a bit more

So I start with a letter about Pascal and his time from Pascal’s son to his grandson. It recounts the characters from the first book and then explains the tricky relationship between Pascal, Prince Consort and Lord of Naerius and leaves off with a “let me recount the first mission I went on your with grandfather…”

From there on the 3rd person narration comes back.

The idea of the the son being the judge of Pascal (as well as the allegorical “judge” from a traditional interpretation of the bible for his whole empire) is the basis of the story. The judgement that needs to be rendered on Pascal comes down to what appears to be a sideshow to intergalactic politics. Pascal must deal make a choice: to collaborate with a group of Naerian trying to create a show of terror to highlight the plight of their people or to work to suppress them in the context of intergalactic peace (and his own interpretation of his destiny).

It’s a tough choice. He has a unrequited desire to get back to his home planet. He could use the people of his race as a means to an end…and whichever way he goes, his son Adam, heir to the throne is watching him and judging him…and will have to fix things in Pascal’s wake.

Anyway, that’s the idea.